Reach out to us to discuss your vision.

Share your inspiration, preferences, and any specific requirements.

Design Process:

Our skilled designers will collaborate with you to create a unique design.

We'll provide sketches or 3D renderings to visualize the piece.

We'll discuss materials, gemstones, and any special requests.

Material Selection:

We'll guide you through our selection of high-quality materials, including precious metals and gemstones.

You can also provide your own gemstones for a personalized touch.

Production Process:

Once the design is finalized, our artisans will begin crafting your jewelry.

We'll keep you updated on the progress and any potential adjustments.

Quality Assurance:

We meticulously inspect each piece to ensure it meets our high standards.

We'll address any minor adjustments before finalizing the piece.

Shipping and Delivery:

Your completed jewelry will be securely packaged and shipped to you.

We'll provide tracking information for your convenience.

We're committed to creating a seamless and enjoyable custom jewelry experience. Feel free to contact us with any questions or to initiate the process.

The crafting process for your custom jewelry may take between 6 to 8 weeks, depending on the intricacy of the design and selected materials. We ensure meticulous attention to detail during this period to deliver a unique and high-quality piece. Any adjustments in the crafting process will be discussed between both parties.

If the client decides to use a stone not available in Titian's stock, a stone hunting period will be necessary. The bench making process will be started upon the arrival of the stone in Titian's workshop.

es, absolutely! We welcome the use of personally meaningful gemstones. To ensure accurate production and avoid potential damage, we'll send your stone to a gemological lab for identification. While we'll handle your stone with care, we cannot be held responsible for any damage that may occur during the production process.

Yes, we offer complimentary engraving on most of our jewelry pieces, including necklaces, bracelets, and rings. You can choose from a variety of fonts and styles to personalize your item. Please note that there may be limitations on certain designs or materials.

To discuss your engraving options, please contact our customer service team.

Yes, you can absolutely rework your old jewelry! Whether it's a sentimental piece you'd like to repurpose or a damaged item you want to restore, we can help.

We can:

Repurpose: Transform your old jewelry into a new design.

Repair: Fix broken clasps, prongs, or other damages.

Resize: Adjust the size of rings or bracelets.

Refinish: Restore the original luster and shine.

Please contact us to discuss your specific needs and get a personalized quote.

We offer a one-time minor revision warranty within one month of your jewelry being shipped. This covers minor adjustments like finishing changes (e.g., texture or plated color) to ensure it meets your expectations

While Titian Fine is committed to ensuring the secure transit of your jewelry, we do not assume responsibility for any loss during the shipping process. However, we consistently include insurance coverage for added protection.

We offer a one-time resize warranty that can be redeemed within one month after the jewelry is shipped, ensuring your satisfaction with the fit of your custom piece.

While we don't currently have a specific buy-back program, we may consider purchasing your custom jewelry. Please contact us directly to discuss your piece and its potential value. We'll evaluate factors such as the piece's condition, current market trends, and its original purchase price.